Artificial Intelligence

AI-driven self-service support modernization enables enterprises to drive business value and increase productivity by automating meaningful responses to employees, reducing time spent on managing incidents and ensuring faster turnaround.

Rays offers enterprise enablement bots that serve across service lines within the enterprise. Bot of Bots create, manage and operate all bots and interact seamlessly across functions to bring in intelligence into every conversation. Rays has experience in working with industry leading platforms like MS Bot framework and Alexa.

At Rays, we make conversational AI address the various personas in different channels through advanced technology under the hood. By leveraging our integration capabilities, we provide seamless brand-consumer interaction over asynchronous channels like WhatsApp and Apple business chat by enabling conversational AI to work along with live agents.

Robotics Process Automation (RPA)

Robotics Process Automation (RPA) is maturing. It is the application of technology (software robot) to interpret existing applications for processing transactions, triggering responses and interacting with other digital systems. To maximize the impact of RPA, organizations need cost-effective solutions that are compliant, deliver work in a short span of time and can cope with volume fluctuations with speed, agility and resilience. What sets off RPA technology from conventional automation is its seamless nature and the speed at which the robots can be configured.

Our RPA delivery framework enables organizations to create a fast, accurate, cost-effective and round-the-clock virtual workforce for various operations like leading to operational excellence. We have proven experience in helping organizations with successful implementation and create an effective strategy for RPA deployment. Our team has an experience in UIPath and Automation Anywhere.

Intelligent automation has become a game-changer. It has already established itself firmly as the most effective paths to organizational agility and efficiency. Smart organizations are now conscious of the urgency in deploying intelligent automation. They know it can improve the use of their IT assets, help meet organizational strategies, deliver cost reduction goals, enable the adoption of new technologies and transform customer experience.

Machine Learning

Applying our deep domain expertise in conjunction with our expertise on emerging AI/ML technologies. We help our clients outcompete by identifying and solving specific problems in their context to incubate solutions before industrializing their implementation. We have made significant investments in IPs for AL/ML, beyond offering Innovation-as-a-Service.

• Benefits:
• Transform your business journey by leveraging domain expertise led AI/ML solutions
• Engage for unearthing opportunities within your business to exploit data and AI
• Outcompete disrupters and incubate cutting-edge AI/ML technologies

• Why Us?
• Success stories on M/L, Cognitive and Deep learning
• Vertical specific use cases to drive actionable business outcomes
• State-of-the-art data lab to assist customers with pilots
• Proven ‘assessment to go-live’ methodology
• Industry-academia partnership for sustained Data Science Talent

DevOPS

Rapidly changing business needs and the emergence of Social, Mobile, Analytics and Cloud have compelled IT to become more agile and effective in delivering services to the business units and their end customers. Rays Agile & DevOps services help clients achieve resilience and agility in these turbulent times. Our design thinking-led approach to enterprise agility with an end-to-end view of the value chain. Our adaptive Distributed Agile-DevOps practices with effective collaboration tools ensures seamless remote operations.
At Rays, we have an experience on configuration of Amazon Elastic Compute Cloud (EC2), Amazon Relational Database Service (RDS) e.g. Microsoft SQL Server, Dynamo DB, Amazon Storage Services (Amazon S3) and Amazon Machine Image for Migration of virtual machines to Amazon EC2, Integrate GitHub repository, Deployment Strategy using AWS Elastic Beanstalk.
We have an experience on Continue Integration / Continue Deployment on AWS using Bamboo and Microsoft Team Foundation Server for Auto-Deployment. As a Microsoft Partners, our team have an experience in Microsoft Azure platform, services and started exploring more on Azure DevOps with Azure Pipeline.

Our Capabilities
• We had an experience and certified team for DevOps and cloud computing and have good experience in managing and execution of large-scale projects with use of the following tools:

Internet of things

Our Approach is structured around the emergence of an IoT ecosystem which has given rise to an asset value chain comprising of connections of things, data, process and people.

We define the right IoT landscape for you to kick start your IoT journey. A structured approach is taken to understand your business needs & offer quick ramp-up to discover your IoT needs & solutions, accelerating your time to market with low risk and zero lock-in. As part of BUILD we offer off-the-shelf capabilities, solution frameworks and acceleration suites that allow rapid development and deployment of production version application.

We ensure smooth running of IoT in your company via integrated operations platform, enterprise information, process management and IoT platform support services.

Our Capabilities
• We have an experience in Internet of Things (IoT) on connecting BLE (Bluetooth Low Energy) e.g. Beacons, Smart watches.
• We have an experience in Estimote Beacons and Microservices using Java Spring Boot.
• We have experience team in collaboration having an experience in various sensors like Accelerometers, Proximity Sensor and Gyroscope.

Rays had started exploring things on Internet of Medical Things (IoMT) to connect with wearable mHealth devices to send data to caretakers and remote patient with various wearable devices for managing important vital information for patients.